New Hanover Regional Medical Center has received three awards from the American Heart Association recognizing the health system for treatment of patients who suffer heart attacks and a fourth award acknowledging treatment of patients with congestive heart failure.
“NHRMC is dedicated to delivering the best care for our patients who suffer a heart attack, and we are pleased to see our teams recognized for their commitment to delivering optimal care using evidence-based processes,” said NHRMC Vice President David Parks, who oversees cardiac services. "We are proud that our efforts to provide quality care for heart failure patients has also earned national recognition."
Heart Attack Care Awards
• NHRMC received the AHA’s Mission: Lifeline NSTEMI Gold Quality Achievement Award and the Mission: Lifeline Gold Plus STEMI Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer heart attacks. NHRMC earned the awards by providing quick and appropriate emergency treatment to re-establish blood flow to blocked arteries in heart attack patients coming into the hospital directly or by transfer from another facility.
• NHRMC EMS and AirLink/VitaLink Critical Care Transport each received the Mission: Lifeline EMS Gold Plus Award for exceeding national quality improvement benchmarks for the rapid recognition and treatment of patients who are experiencing chest pain and are diagnosed with the most severe heart attacks: ST elevation myocardial infarction (STEMI). Prehospital personnel are the first providers of care to patients suffering from cardiac emergencies. The role of EMS is crucial and often sets the course for the patient’s outcome. The award recognizes their efforts in systems of care to rapidly identify suspected heart attack patients, promptly notify the medical center and trigger an early response from the awaiting hospital personnel. NHRMC EMS was recognized for its management of patients within New Hanover County, while AirLink/VitaLink Critical Care Transport was recognized for its care and system coordination with EMS systems throughout Southeastern North Carolina. Both systems have received the Mission: Lifeline recognition for the past six years.
Every year, more than 250,000 people experience a STEMI, the deadliest type of heart attack, which is caused by a blockage of blood flow to the heart that requires timely treatment. To prevent death, it’s critical to restore blood flow as quickly as possible, either by mechanically opening the blocked vessel or by providing clot-busting medication.
The American Heart Association’s Mission: Lifeline program’s goal is to reduce system barriers to prompt treatment for heart attacks, beginning with the 9-1-1 call, to EMS transport and continuing through hospital treatment and discharge. The initiative provides tools, training and other resources to support heart attack care following protocols from the most recent evidence-based treatment guidelines.
Congestive Heart Failure Award
• NHRMC received the Get With The Guidelines - Heart Failure Silver Plus Quality Achievement Award for ensuring heart failure patients receive the most appropriate treatment according to nationally recognized, research-based guidelines. The goal is speeding recovery and reducing hospital readmissions for heart failure patients. NHRMC earned the award by meeting specific quality achievement measures for the diagnosis and treatment of heart failure patients. Many heart failure patients can lead a full, enjoyable life when their condition is managed with proper medications or devices and with healthy lifestyle changes.